Care Coordinator
Irvine, CA, USA
Position responsibilities:
Act as the first point of contact with inquiring surrogates to help candidate understand the requirement, process, and benefits.
Support as needed in regards recruit new gestational surrogates to complete the Application and Preliminary Screening Process.
Act as counselor and educator to prospective surrogates on each aspect of the surrogacy process in a professional manner, by phone consultations, emails, video conferences.
Travel to fertility centers, hospitals, and other locations as necessary to provide support during appointments. Travel varies based on the engagement and may be local, regional or national.
Provide regularly/continuous emotional and social support to the surrogates, resolve issues for surrogate candidates and intended parents to ensure they feel supported, comfortable, and well cared for.
Deliver the highest standard of service and a supremely courteous and professional experience
Work closely with Surrogate Case Manager on matching and case management
Required skills:
Strong execution ability
Strong communication skills, customer service, and organization
Familiarity with Windows operating systems
Willingness to learn about surrogacy and infertility
Ability to network and cultivate relationships
Available to work flexible hours & overtime when needed.
Passion for helping people
Preferred:
Associate or bachelor’s degree, Psychology related major would be plus.
Former surrogate mom or Surrogate Coordinator
Good command in English, Spanish speaker would be a plus
3-year + experience preferred
Job Type: Full-time
Experience:
Physiological therapy in medical industry: 1 year (Preferred)
Surrogacy: 1 year (Preferred)
Language:
English and Spanish (Preferred)
Additional Compensation:
Bonuses
Work Location:
One location
Benefits:
Health insurance
Dental insurance
Paid time off
Work authorization:
United States (Required)
關於我們
PrimeSurro由一群在代孕和試管嬰兒行業具有多年經驗的代孕倡導者創立,PrimeSurro的使命是幫助有意的父母實現家庭命運,並幫助代孕者回應他們的呼籲,以幫助他們永遠改變生活。
PrimeSurro為我們行業領先的,清晰的薪酬和福利計劃感到自豪。作為業界最高的薪酬之一,我們的薪酬加上專業的全面支持團隊會在整個過程中全力以赴,注重細節並展現專業知識和考慮因素。
我們的代理人在我們的計劃中體驗著改變生活,滿足和珍貴的經歷,而我們的目標父母得到了無與倫比的指導,他們最終體驗了為人父母的終極歡樂。